Login Canada Books and Media Distribution
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Table of Contents for Help

Please select one of the topics to get help


Quick Search

You have many options to search our database while at your site. Our site offers you access to over  933,255 titles, both print and software. You may search on keywords within the author, title, publisher, and subject descriptions in the text field at the top of each page. You may also select a particular ISBN or Book Number. To further refine your search you can define a copyright year range and select to display either books, new media, or all items. Your results list is sorted by title but you can change the sort to any of the six choices listed.

Searching Menu

When searching the database, it's important to understand how to enter your search criteria. This will determine exactly what will display and the order in which it is presented to you. As you look at the search screen from top to bottom, think of it as just three parts: type, information and sequence. Remember that the more information you enter in your search criteria, the better the results. If you enter too little information, your search results list might contain too many items to be useful.

When you click on the Searching dropdown menu in the navigation bar, you are presented with a variety of search options.

The first option is Regular Search. The information entered in this area of the screen will determine the search results. The idea is, of course, to narrow the search results list as much as possible in order to find the item you need. There are five text boxes where information can be entered: Author/Title/Keyword, Subject, ISBN, Publisher and Book number. You can also specify the range of Copyright years. Information entered in the text boxes does not have to be complete, because this is what is known as a "keyword" search.

For instance, if the only thing you knew about the book you were looking for was that the word "blood" was in the title, you would type "blood" in the Title text area and click on "Submit search". The search would begin on that keyword, and the search results would include every book in the database that had the word "blood" in its title. Knowing any other piece of information, such as the author's last name, would significantly narrow the search and the outcome would be a much more workable search results list. There may be some instances when the search routine will insist that you enter more criteria because the results list is too long .

The screen also allows you to specify media type, sort sequence, and filter. The filters that we offer on our web page are: Best Bets, Sizzler, Doody Star Rating, and Brandon-Hill. For more information on these filters, please click here.

Clicking on Subject Search allows you to locate the exact subject and choose it for entry in the information area of the search screen. To use this function, just locate the desired subject, click on it and you will be brought to the Regular Search screen with the subject filled into its appropriate text box. You can now adjust your media type, sort sequence, and filter.

Clicking on Publisher Search allows you to locate the exact publisher and choose it for entry in the information area of the search screen. To use this function, just locate the desired publisher, click on it and you will be brought to the Regular Search screen with the publisher filled into its appropriate text box. You can now adjust your media type, sort sequence, and filter.

Clicking on Forthcoming Titles allows you to select a particular month, and subsequently a subject to find out the titles that are due to be published during that particular month.

Clicking on Affiliated Bookstores allows you to locate the website of one of our retail partners. We highly recommend that you visit their site and their store as our partners are the best Click 'n Mortar Health Sciences and Professional bookstores in the country.

Search Sequence

This part of the screen allows you to choose the order in which your search results will display. The default is Author/Title, but the search results can be sorted and displayed in five other sequences. Title will display in book title order. Subject/Author/Title will display in subject order. If there is more than one book for a subject, they will be sorted alphabetically by author and then by title. Subject/Title will display in subject order and if there is more than one book for a subject, they will be sorted alphabetically by title. Publisher/Author/Title will display in publisher order. If there is more than one book for a publisher, they will be sorted alphabetically by author and then by title. Publisher/Title will display in publisher order. If there is more than one book for a publisher, they will be sorted alphabetically by title.

Search Results

The search results list displays the number of items satisfying your search criteria and in the sequence that you have chosen. The page also includes an icon legend and an option to resort the page by a different sequence.

To get more detailed information about an item, click on the title. The information on the next page includes pricing and availability, number on order from the publisher, and may include cover art and bibliographic information.

Click on the buy button to add the item to your shopping cart. The default quantity for ordering is one, therefore, if you want to order more, please change the number to your desired amount before you click buy. If you have already added the product to your shopping cart, you can always click on the cart icon to modify your quantity. After you add a product to your shopping cart, you will be returned to your original search results page.

Shopping Cart

The shopping cart will display all of the items you have selected to be included on your order. It will show the description, quantity, price and total for each item, the total number of items ordered, and the total cost of your order including shipping and handling. Note that next to each item is a remove or change capability. If you click on "remove", it will immediately be removed from the order and a screen will display advising that you have done so. You can also change the quantity of any item on the list by using this feature. After dropping the item, enter the same Book Number in the text entry area and click on "Add item", then change the quantity on the "Adding Item to Item List" screen.


Place an Order

If you are a Health Science Professional then you do not need a customer account number and PIN to order. If you are a bookstore or library then you will need to get an open account with us. Please send us e-mail to open an account. Bookstores and libraries can still order without an account number if you use a credit card for payment. The following directions should assist you to place an order for any of the items in our Database. While in this document you can search the database, add items to your order list, show all the items on your order list, place the order and/or cancel the order.

Entering items

If you know all of the Book Numbers or ISBNs that you want to order, going directly to Quick Order under the Order Options Menu (Navigation Bar) is the quickest way to order. There is only one text entry area. Just enter the Book Number or ISBN and click on "View Item". A new screen will display, showing the book information, an entry box for the quantity to be ordered, and a buy button . The default quantity for ordering is one (1). If the information you entered is incorrect, you may either go back and correct it or click on "Reset Quantity" to clear the form and start over.

Once the information entered is correct, click on "Order Item" to confirm that you want this item on your order list. Any items you add to your list will remain there until you actually place your order. A confirmation screen will display showing that you have added the item to your list and allowing for entry of other books, if you know the Book Number or the ISBN. Type the number in the text entry area and click on "Add Item". You can also return to the search program, show the items on your order list, place the order or cancel an order.

Showing items on your order list

To see all of the items on your order list, click on "view your shopping cart and shipping charges". The list will display all of the items you have selected to be included on your order. It will show the description, quantity, price and total for each item, the total number of items ordered, shipping options and costs, and the total cost of your order.

Deleting items from your order

Note that next to each item is a "remove" capability. If you click on "remove", it will immediately be removed from the order and a screen will display advising that you have done so.

Changing quantities on items in your list

You can also change the quantity of any item on the list by using the "change" feature. If you click on "change", the next screen will ask you for your next quantity as well as show you what is available in our warehouses. Just change the quantity to your new amount, and click "submit your change".

Placing the order

Once your order is to your liking, click on the either "Transmit Order via Unsecure Server" or "Transmit Order Using Secure Server" (if you have questions about the difference, we also have a link on this page titled "What is a secure server?").

You will be taken to a page with the following two options:

If you have a Customer Account Number...
In the text entry areas provided there, please enter your Account Number/E-mail Address and PIN/Password. The information entered must be valid and accurate in order to continue with the order.

The next screens allow you to verify your information, enter in your credit card information, method of shipment, ship-to information, and an order verification page where you can still modify your order.
or,
If you don't have an account number...
Please click on the Continue (Billing/Shipping Information) button to continue.

The next screens allow you to enter in information necessary to complete your order: billing information, credit card information, method of shipment, ship-to address, and an order verification page where you can still modify your order.

Please note, if you don't want to enter your credit card information, we'll call you to get it over the phone. Please be sure that you have entered your telephone number.

Once you have clicked on "Order", your order is now processed and an acknowledgment form will display, which can be printed through your normal print procedure.

     
 
 
 

For questions/comments regarding orders, contact Customer Service. For questions/comments regarding our website, contact Webmaster.

For questions/comments regarding Login eBooks try our help page or contact us at 1-800-665-1148 or email eBook Customer Service.
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