Table of Contents for Help
Please select one of the topics to get
You have many options to search our database
while at your site. Our site offers you access to over
891,000 titles, both print and software. You may search on keywords
within the author, title, publisher, and subject descriptions in the text
field at the top of each page. You may also select a particular ISBN or
Book Number. To further refine your search you can define a copyright year
range and select to display either books, new media, or all items. Your
results list is sorted by title but you can change the sort to any of the
six choices listed.
When searching the database, it's important to
understand how to enter your search criteria. This will determine exactly
what will display and the order in which it is presented to you. As you
look at the search screen from top to bottom, think of it as just three
parts: type, information and sequence. Remember that the more information
you enter in your search criteria, the better the results. If you enter
too little information, your search results list might contain too many
items to be useful.
When you click on the Searching dropdown menu
in the navigation bar, you are presented with a variety of search
The first option is Regular Search. The
information entered in this area of the screen will determine the search
results. The idea is, of course, to narrow the search results list as much
as possible in order to find the item you need. There are five text boxes
where information can be entered: Author/Title/Keyword, Subject, ISBN,
Publisher and Book number. You can also specify the range of Copyright
years. Information entered in the text boxes does not have to be complete,
because this is what is known as a "keyword" search.
For instance, if the only thing you knew about
the book you were looking for was that the word "blood" was in the title,
you would type "blood" in the Title text area and click on "Submit
search". The search would begin on that keyword, and the search results
would include every book in the database that had the word "blood" in its
title. Knowing any other piece of information, such as the author's last
name, would significantly narrow the search and the outcome would be a
much more workable search results list. There may be some instances when
the search routine will insist that you enter more criteria because the
results list is too long .
The screen also allows you to specify media
type, sort sequence, and filter. The filters that we offer on our web page are: Best
Bets, Sizzler, Doody Star Rating, and Brandon-Hill. For more information
on these filters, please click here.
Clicking on Subject Search allows
you to locate the exact subject and choose it for entry in the information
area of the search screen. To use this function, just locate the desired
subject, click on it and you will be brought to the Regular Search screen with the subject filled into its appropriate text box. You
can now adjust your media type, sort sequence, and filter.
Clicking on Publisher Search allows
you to locate the exact publisher and choose it for entry in the
information area of the search screen. To use this function, just locate
the desired publisher, click on it and you will be brought to the
Regular Search screen with the publisher filled into its appropriate
text box. You can now adjust your media type, sort sequence, and
Clicking on Forthcoming Titles
allows you to select a particular month, and subsequently a subject to
find out the titles that are due to be published during that particular
Clicking on Affiliated Bookstores allows you to locate the website of one of our retail partners. We
highly recommend that you visit their site and their store as our partners
are the best Click 'n Mortar Health Sciences and Professional bookstores
in the country.
This part of the screen allows you to choose
the order in which your search results will display. The default is
Author/Title, but the search results can be sorted
and displayed in
five other sequences. Title will display in book title order.
Subject/Author/Title will display in
subject order. If there is more than one book for a subject, they will be
sorted alphabetically by author and then by title. Subject/Title
will display in subject order and if there is more than one book for a
subject, they will be sorted alphabetically by title.
Publisher/Author/Title will display in publisher order. If there is
more than one book for a publisher, they will be sorted alphabetically by
author and then by title. Publisher/Title will display in publisher
order. If there is more than one book for a publisher, they will be sorted
alphabetically by title.
The search results list displays the number of
items satisfying your search criteria and in the sequence that you have
chosen. The page also includes an icon legend and an option to resort the
page by a different sequence.
To get more detailed information about an
item, click on the title. The information on the next page includes
pricing and availability, number on order from the publisher, and may
include cover art and bibliographic information.
Click on the buy button to add the item to
your shopping cart. The default quantity for ordering is one, therefore,
if you want to order more, please change the number to your desired amount
before you click buy. If you have already added the product to your
shopping cart, you can always click on the cart icon to modify your
quantity. After you add a product to your
shopping cart, you will be returned to your original search results page.
The shopping cart will display all of the
items you have selected to be included on your order. It will show the
description, quantity, price and total for each item, the total number of
items ordered, and the total cost of your order including shipping and
handling. Note that next to each item is a remove or change capability. If
you click on "remove", it will immediately be removed from the order and a
screen will display advising that you have done so. You can also change
the quantity of any item on the list by using this feature. After dropping
the item, enter the same Book Number in the text entry area and click on
"Add item", then change the quantity on the "Adding Item to Item List"
Place an Order
If you are a Health Science Professional then
you do not need a customer account number and PIN to order. If you are a
bookstore or library then you will need to get an open account with us.
Please send us e-mail to open an account.
Bookstores and libraries can still order without an account number if you
use a credit card for payment. The following directions should assist you
to place an order for any of the items in our Database. While in this
document you can search the database, add items to your order list, show
all the items on your order list, place the order and/or cancel the order.
If you know all of the Book Numbers or ISBNs
that you want to order, going directly to Quick Order under the Order
Options Menu (Navigation Bar) is the quickest way to order. There is
only one text entry area. Just enter the Book Number or ISBN and click on
"View Item". A new screen will display, showing the book information, an
entry box for the quantity to be ordered, and a buy button . The default quantity for ordering is one (1). If
the information you entered is incorrect, you may either go back and
correct it or click on "Reset Quantity" to clear the form and start
Once the information entered is correct, click
on "Order Item" to confirm that you want this item on your order list. Any
items you add to your list will remain there until you actually place your
order. A confirmation screen will display showing that you have added the
item to your list and allowing for entry of other books, if you know the
Book Number or the ISBN. Type the number in the text entry area and click
on "Add Item". You can also return to the search program, show the items
on your order list, place the order or cancel an order.
Showing items on your order list
To see all of the items on your order list,
click on "view your shopping cart and shipping charges". The list will
display all of the items you have selected to be included on your order.
It will show the description, quantity, price and total for each item, the
total number of items ordered, shipping options and costs, and the total
cost of your order.
Deleting items from your order
Note that next to each item is a "remove"
capability. If you click on "remove", it will immediately be removed from
the order and a screen will display advising that you have done so.
Changing quantities on items in your list
You can also change the quantity of any item
on the list by using the "change" feature. If you click on "change", the
next screen will ask you for your next quantity as well as show you what
is available in our warehouses. Just change the quantity to your new
amount, and click "submit your change".
Placing the order
Once your order is to your liking, click on
the either "Transmit Order via Unsecure Server" or "Transmit Order Using
Secure Server" (if you have questions about the difference, we also have a
link on this page titled "What is a secure server?").
You will be taken to a page with the following
If you have a Customer Account
In the text entry areas provided there, please enter your
Account Number/E-mail Address and PIN/Password. The information entered
must be valid and accurate in order to continue with the order.
The next screens allow you to verify your
information, enter in your credit card information, method of shipment,
ship-to information, and an order verification page where you can still
modify your order.
If you don't have an account
Please click on the Continue (Billing/Shipping
Information) button to continue.
The next screens allow you to enter in
information necessary to complete your order: billing information, credit
card information, method of shipment, ship-to address, and an order
verification page where you can still modify your order.
Please note, if you don't want to enter your
credit card information, we'll call you to get it over the phone. Please
be sure that you have entered your telephone number.
Once you have clicked on "Order", your order
is now processed and an acknowledgment form will display, which can be
printed through your normal print procedure.